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Commerce Cloud – What is It and What are its Available Solutions

Commerce cloud relates to a cloud-based software solution empowering companies to merge the customers’ experience from all trading points, including mobile, web, store, social, etc. Commerce cloud is able to deliver individualized shopping experience, from shopping to completion, as well as customer service given the predictive intelligence it is equipped with. Along with its forceful partner ecosystem, it guarantees satisfaction as well as growth from preparation to launch, and onward.

C-level executive are its primary customers, although anyone who is responsible for advancing the business in digital channels can benefit from this technology as well. Additionally, commerce cloud has become popular among those accountable for the store as well as customer experiences of the brand crosswise.

The well-known configuration consists of everything you consider necessary for end-to-end, integrated commerce; however it is available as well as two independent product lines: Commerce Cloud Digital as well as Commerce Cloud Store.
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Pricing fluctuates depending on what each customer needs. The sales team is going to work with customers to modify a package that caters to their requirements and budget, regardless of the size of the company or its industry.
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Commerce Cloud Software Solutions

1. Commerce Cloud Digital – a cloud based software for transforming the experience of your customers across the entire digital channels. It comes with a wide array of capabilities, such as merchandising, marketing, promotions, content, fulfillment, predictive intelligence, and customer service. Convenient shopping choices from reserve, purchase, pay, implement, and service wherever, are simply enabled in Commerce Cloud Digital. At the same time, it provides a development environment which is open so that you can easily tailor or expand it even more.

2. Commerce Cloud Store, which is mobile-first, point-of-sale, store operations solution all together. Commerce Cloud Store updates your experience with point-of-sale because of one-to-one in-store customer encounters, real-time awareness on how a mobile store operates, and very preoccupied associates in attendance. When you connect Store and Digital alongside a live shared opinion of your customer, you will be able to increase sales, income, and loyalty of customers by giving them optimum in-store experiences, retailing, and marketing. Through Commerce Cloud Store, customer experiences are unified and you can breathe fresh life into your merchandising experience.

3. Unified commerce. Otherwise Omnichannel commerce as it creates buying experiences that are seamless and consistent in whichever channel. Unified commerce brings that idea a step further with emphasis on meeting the growing expectations of associated customers. It is important for today’s retailers to think past individual channels and past shopping and to meet their customer expectations as a whole, from shopping, individualization, fulfillment, and all the way to customer service.

Commerce Cloud now provides you with an all-inclusive digital commerce solution enabling sellers to deliver (as well as for customers to feel) a trade experience which is unified without a doubt beginning from discovery all the way to delivery.